Have a question about Defcia products, an order, shipping, certification documents, or product information? Our customer support team is here to help.
Company & Contact Information
Company: Olaty, Inc.
Company Type: Delaware C Corporation
Address:
651 N Broad St Suite 206
Middletown, DE 19709
United States
Email: support@defcia.com
Phone: +1 302 440 2229
WhatsApp Business: +1 302 440 2229
Defcia and Olaty are brands operated under Olaty, Inc.
Our team can assist with order questions, DHL Express shipping, product information, certification documentation, returns, and general customer support.
Olaty, Inc. collaborates with NU-KA İthalat İhracat Paz. San. ve Tic. Ltd. Şti. for the international marketing of Defne Essencia products and holds exclusive worldwide sales authorization for these products.
Orders & Shipping
All Defcia orders are dispatched from Türkiye via DHL Express.
Orders are dispatched the same day, and we provide free worldwide shipping. Delivery times vary by destination and are provided in our Shipping & Delivery policy.
Returns
Defcia provides a 40-day return period, subject to the conditions described in our Returns & Refunds policy.
Product & Certification Questions
If you need assistance locating certification information for a product, contact us at support@defcia.com.
Applicable organic certification documents can be viewed and downloaded directly from the Defcia website.
Organic. Traceable. Documented. Verifiable.
Defcia
A brand of Olaty, Inc.