This Privacy Policy describes how Defcia, operated by Olaty, Inc., collects, uses, and shares personal information when you visit defcia.com, make a purchase, contact us, or otherwise use our online services.
Company Information
Company: Olaty, Inc.
Business Entity: Delaware C Corporation
Address:
651 N Broad St Suite 206
Middletown, DE 19709
United States
Email: support@defcia.com
Phone: +1 302 440 2229
WhatsApp Business: +1 302 440 2229
Defcia and Olaty are brands operated under Olaty, Inc.
Personal Information We Collect
When you visit or use our store, place an order, create an account, contact customer support, or otherwise interact with Defcia, we may collect information such as your name, billing address, shipping address, email address, telephone number, order information, account information, and customer service communications.
We may also receive technical information associated with your use of the website, including information about your device, browser, IP address, website activity, and interactions with our store.
How We Use Personal Information
We use personal information as necessary to process orders, arrange shipping and delivery, provide customer support, manage returns and refunds, communicate about purchases, maintain store security, prevent fraud, and operate and improve our online store.
Where permitted and based on your preferences or applicable requirements, information may also be used to provide marketing communications, advertising, or information about Defcia products and services.
Orders, Payments & Shipping
Information required to complete a purchase may be processed by the payment providers, Shopify services, financial institutions, and other service providers involved in completing your transaction.
Information necessary to fulfill and deliver an order may also be shared with DHL Express and other service providers involved in order fulfillment and delivery.
Defcia orders are dispatched from Türkiye, and information required for international fulfillment, transportation, customs processing, and delivery may be processed by the relevant service providers and authorities.
Shopify
Our online store is hosted by Shopify. Shopify provides the ecommerce technology and services that enable us to operate defcia.com and process transactions.
Shopify may process personal information when you visit our store, make a purchase, or otherwise interact with our services. Information may be shared with Shopify and other service providers, including providers located in countries other than the country in which you live, where necessary to provide and improve ecommerce services.
You can learn more about Shopify's privacy practices by visiting Shopify's Consumer Privacy Policy.
Cookies & Similar Technologies
Defcia and the services that support our store may use cookies and similar technologies to operate the website, remember preferences, understand store performance, maintain security, and support analytics, advertising, and other store functionality.
Where applicable, visitors can manage available privacy and cookie choices through the privacy controls provided on the Defcia website.
Analytics & Advertising
We may use analytics and advertising services to understand how customers interact with our website, measure store performance, improve our services, and evaluate marketing activity.
These services may process information about your browser, device, website activity, and interactions with Defcia in accordance with applicable privacy settings and requirements.
How We Share Information
We may share personal information with service providers when necessary to operate our business, including providers supporting ecommerce hosting, payment processing, order fulfillment, DHL Express shipping, analytics, advertising, fraud prevention, customer support, and website functionality.
We may also disclose information when required to comply with applicable law, legal processes, regulatory requirements, or valid requests from public authorities.
International Data Processing
Because Defcia serves customers internationally and works with service providers in multiple countries, personal information may be processed or stored outside your country of residence.
Where applicable, personal information is handled in accordance with relevant legal and contractual requirements governing international data processing.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, fulfill legal and regulatory obligations, resolve disputes, maintain security, and enforce applicable agreements.
Your Privacy Choices & Rights
Depending on where you live, applicable privacy laws may provide rights relating to your personal information, which may include the ability to request access, correction, deletion, or information about how personal information is processed.
Certain jurisdictions may also provide additional choices relating to particular forms of data sharing, targeted advertising, or similar processing activities.
Available website privacy choices can be managed through the privacy controls provided on defcia.com. You may also contact us at support@defcia.com regarding a privacy request.
Security
We use appropriate administrative, technical, and organizational measures designed to protect personal information and support the security of our online store and transactions.
Children's Privacy
Defcia is not intended for children, and we do not knowingly use the store to solicit personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our services, business practices, technologies, or applicable requirements. The current version will be published on defcia.com.
Contact Us About Privacy
For questions about this Privacy Policy or requests relating to your personal information, contact:
Olaty, Inc.
651 N Broad St Suite 206
Middletown, DE 19709
United States
Email: support@defcia.com
Phone: +1 302 440 2229
WhatsApp Business: +1 302 440 2229
Defcia
A brand of Olaty, Inc.