Defcia ships botanical products from Türkiye to customers worldwide via DHL Express. We are committed to providing clear shipping information, fast dispatch, and reliable international delivery.
Free Worldwide Shipping
Defcia provides free worldwide shipping on orders placed through defcia.com.
There is no minimum order value required to qualify for free worldwide shipping.
Same-Day Dispatch
Orders are dispatched from Türkiye the same day and shipped internationally via DHL Express.
Orders placed after the applicable DHL collection time, or on weekends or public holidays when carrier collection is unavailable, are handed to DHL Express on the next available business day.
Estimated DHL Express Transit Time
DHL Express international shipments from Türkiye generally have an estimated transit time of 1–3 business days, depending on the destination and available DHL Express service.
The estimated transit period begins after the shipment has been handed to DHL Express and is separate from order processing and dispatch.
International delivery times may vary by destination and customs processing requirements.
International Orders & Customs
All international orders are shipped from Türkiye.
Depending on the destination country, international shipments may be subject to customs procedures, import duties, taxes, or other charges determined by local authorities.
Any applicable import duties, taxes, customs charges, or similar government-imposed fees are separate from Defcia's free worldwide shipping offer.
Customs processing requirements may affect the final delivery date for international shipments.
Order Tracking
Once tracking information is available, customers receive a DHL Express tracking number that can be used to follow the shipment's progress.
Delivery Address
Customers should provide a complete and accurate delivery address when placing an order to support smooth DHL Express delivery.
If you notice an error in your shipping information, please contact us at support@defcia.com as soon as possible so our team can assist before dispatch.
Shipping Support
For questions about an order, shipment, delivery, or tracking information, contact our customer support team:
Email: support@defcia.com
Phone: +1 302 440 2229
WhatsApp Business: +1 302 440 2229
Free Worldwide Shipping · Same-Day Dispatch · DHL Express
Defcia
A brand of Olaty, Inc.